Alternative 3DSMax installation Guide

Know the problem, solution is about half way down the page here. (Setup Initializing, ring any bells)
(Install alternative for Win64, 3DSMax 2017)
About the problem:

As a subscriber or a maintenance customer of 3dsMax you can upgrade to version 2017.
Within your account you will see a screen like below:

If you choose “Install” (Intuitive right?)
Next you would see:



All being well it’ll install, However all not being well. For some users you’ll get what looks like an install screen, it will say “Setup Initializing”.


It can then error without telling you and will sit there hanging but look like it is doing something. (Very annoying, how do you know if this is happening?)

You could check the install log RUN %TEMP% Autodesk…..blah log file and in there you’d likely find an error entry.
Lets say you don’t magically know to do that, what is next.

You need the browser download option, but it doesn’t say that anywhere? Hmm
The trick here is to select the option for all languages, actually it says:
“French, English, German, Japanese…
Then by magic “Browser Download” will appear:


Make sure you then are downloading 2 files:
Check they are the right size, roughly 1GB, and 2GB

Download the 2 files and extract, should promt the location C:\Autodesk

Once extracted you can restart the computer, otherwise you may get the message that another install is in progress. Or find that process and end it before continuing.

Look in here:

Right click on “Setup.exe” run as administrator

This time you should only see Setup Initializing window for a few seconds.
Then you will get:

From here you install as you wish, you get a progress bar, it shouldn’t take much more than about 20 minutes to complete the install.

Enjoy your new Max!